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ITS provides the acquisition, configuration and support for approved mobile telephone devices.
 

Service Name

Mobile Phone Acquisition and Support
Aliases
Cell phones, BlackBerry, iPhone, PDA, Mobile
Description
ITS provides the acquisition, configuration and support for approved mobile telephone devices.
Eligibility
Must have valid budget code and Chancellor approval.
Ordering & Request Procedures Forms or Links
This request requires that you submit a University Networking and Infrastructure(UNI) work order. All additions, moves or changes to any network connection, port, or device (wired or wireless), telephones, cellular devices, active directory and email require a UNI work order.   Many of these requests may have fees or require budget code changes that must be documented and cannot be processed via a help request.  

Delivery Timeline or
Response Time
2 Weeks
Fees
Varies with service provider, device, and voice and data plan.
Authorizations
Budgetary Authority
Policy Statements
 
Policy Statements
  • Quick Reference
  • PS-01 Equal Opportunity 
  • PS-06.15 Use of Electronic Mail (E-mail)*
  • PS-06.20 Security of Data
  • PS-06.25 Privacy of Computing Resources
  • PS-10 Internal & External Communications/Advertisements 
  • PS-30 Privacy Rights of Students (Buckley Amendment) 
  • PS-40 Employee Records Confidentiality 
  • PS-107 Computer Users' Responsibilities 
  • PS-113 Social Security Numbers 
  • PS-114 Security of Computing Resources
Related Links
Need More Help?
ITS Help Desk
225-578-3375 (578-DESK)
*users can still report emergencies and outages 24X7.  This number rings to the Network Operations Center (NOC) when the Help Desk is not open.
 
102 Fred Frey Computer Center
Hours: Mon-Fri 7:00am – 5:00pm
 
Middleton Library Information Commons (rm 141)
Hours: Mon-Thur. 7:30am-11:30pm
Fri. 7:30am-8pm, Sat. 10:00am-5:00pm, Sun. Noon-11:30pm.

 


12524 
11/6/2009 2:33:06 PM 


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GROK is a resource of Louisiana State University developed and maintained with support of the LSU Student Technology Fee.  We love getting feedback from the general public, but our one on one support efforts are generally dedicated to the LSU community.  Thanks for your understanding!


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Information Technology Services
200 Frey Computing Center · Baton Rouge, LA 70803
Telephone: 225-578-3700 · Fax: 225-578-3709 · E-mail: helpdesk@lsu.edu

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